If you’ve already placed an order at YourSchoolUniform.com, you can track the order process at any time online (see details below).
All orders are dispatched with DPD and you can track the progress of your order directly through their website. You will receive an email and/or a text with your tracking details. 90% of parcels take 2 days to deliver from dispatch, but can take up to 7 days.
A parcel is currently classed as ‘missing’ if it has not been delivered within 15 working days (including Saturdays). If your order has not been delivered by this time please contact us. In the meantime it is advisable to check with neighbours, around your property (eg greenhouse, porch etc) as occasionally parcels may have been left without a card.
The speed at which we can deliver your order will depend on a variety of factors. Schools that are signed up to the In-Stock Programme will generally experience much faster delivery times that those which are not. Find our more about the In-Stock Programme.
Please note that if your school has not signed up to the ‘In Stock Programme”, any items ordered which require the school logo adding will be made to order. This can extend the length of time it takes to despatch your order.