Terms and Conditions

The use of this Website is subject to the following Terms and Conditions which set out the rules for how we run the Website and we advise all users of this Website to read them. By using this Website you acknowledge that you have read and you agree to be bound by and comply with these Terms and Conditions.

We reserve the right to change the contents of this Website, including these Terms and Conditions at any time without notice by posting such changes on the Website. We would advise all users of this Website to familiarise themselves with the Terms and Conditions regularly to ensure that they are aware of any changes. Use of the Website after a change has been posted will signify the users acceptance of the modified Terms and Conditions. If you do not accept these Terms and Conditions, please do not use this Website.

SHOPPING ON THIS WEBSITE

The following Terms and Conditions apply to how we supply any School Uniform displayed for sale on this Website which you purchase through this Website or otherwise. Nothing in these Terms and Conditions affects your statutory rights if you are contracting as a consumer. The information, service and School Uniform displayed for sale on this Website are intended for use by residents of the UK only, and are not aimed at or intended for use by residents of any other jurisdiction.

YOUR STATUS

By placing an order through our site, you warrant that:
(i) you are legally capable of entering into binding contracts on your own behalf or on behalf of the school for whom you are acting (as applicable); and
(ii) you are at least 18 years old.

HOW THE CONTRACT IS FORMED BETWEEN YOU AND US

After placing an order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy items of School Uniform displayed for sale on this Website. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms that items of School Uniform have been dispatched. The contract between us will only be formed when we send you such dispatch confirmation. The contract will only relate to those items of School Uniform ordered whose dispatch we have confirmed in such confirmation, and we will not be obliged to supply any other items of School Uniform that may have been part of your order until
the dispatch of such items has been confirmed in a separate dispatch confirmation. Anyone who is not a party to the contract is not entitled to enforce any of its terms under the Contracts (Rights of Third Parties) Act 1999.

PRICES

All orders received are made to order as we carry plain stocks and then embroider or print the school logo as required.

Prices shown on the website are exclusive of VAT. VAT is added at the checkout stage, so you will be shown VAT inclusive prices before you make payment (please note that young children’s clothing and footwear generally has a zero rate of VAT).

The placing of School Uniform products on this Website is an invitation to accept offers for School Uniform products and is not an offer to sell at the listed price nor is it binding on us. We are under no obligation to accept your School Uniform order.

In the event a School Uniform product is listed at an incorrect price due to a typographical error, we will notify you of the correct price and we will give you the choice of either purchasing the School Uniform product at the correct price or cancelling your School Uniform order. If you confirm you want the product at the corrected price we will deliver the product to you. If payment has been charged for the purchase and you cancel your order we will, on return of the Goods, issue a refund. Except as otherwise expressly provided in these Terms and Conditions, you have no right to cancel or amend any order for any items of School Uniform once placed and received by us.

PAYMENT

We accept payment by Credit Card, Charge Card, Debit Card or by Mail Order using the School Uniform order form issued to your school with a cheque attached as payment. All orders received are made to order as we carry plain stocks and then embroider or print the school logo as required. We shall not process any School Uniform orders until we receive confirmation of payment.

Your Payment Card is debited at the time of placing your School Uniform order and sometimes a password may be asked for. This is an additional security measure requested by your card provider.

All transaction information passed between this website is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to our servers from our payment service provider are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing we pass to our payment service provider can be examined, used or modified by any third parties attempting to gain access to sensitive information.

DELIVERY

All orders received are made to order as we carry plain stocks and then embroider or print the school logo as required (unless your school is signed up to the ‘In-Stock Programme‘.

We aim to deliver School Uniform orders to UK mainland addresses within 15 to 20 working days (excluding bank holidays) of you placing your School Uniform order. We do our best to get your School Uniform to you as soon as possible and as a result some orders may arrive earlier.

When your School Uniform order is dispatched we send you an Email letting you know that your School Uniform order was sent by Courier (DPD). This dispatch Email will have a tracking number and a link to our courier’s website. Please refer to this Email and click on the relevant link then enter your tracking number if requested.

The delivery company will attempt delivery of your School Uniform order twice and will leave you a card each time to tell you that they have attempted delivery, or they will leave you a card to tell you that they have left it at a secure area of your property (if requested). After the second failed attempt your School Uniform order will be returned to us and we will contact you to advise.

School Uniform items supplied are subject to availability of stocks at the date of your order. If you are ordering more than one item, your School Uniform may be sent to you in instalments if certain items are out of stock. We will inform you as soon as we can if we are unable to deliver your School Uniform within 21 days of your School Uniform order and you may agree an alternative delivery period or you may cancel the order. In no event shall we be liable for any damages or penalty for any delay in delivery.

RISK AND TITLE

Items of School Uniform ordered by you will be at your risk from the time of their delivery. Ownership of items of School Uniform ordered by you will only pass to you when we receive full payment of all sums due in respect of such items or upon their delivery, whichever is the later.

YOUR RIGHT TO CANCEL

Please refer to the page “Cancelling Orders“.

RETURNS POLICY

Please refer to the page “Returns & Refunds“.

DELIVERED INCORRECT, DEFECTIVE or DAMAGED GOODS

Please refer to the page “Returns & Refunds“.

PERSONALISED ITEMS

Personalised items, such as leavers hoodies and T shirts, which have been custom designed cannot be returned for any reason unless they are faulty in any material respect. This does not affect your statutory rights if you are contracting as a consumer. Orders for personalised items cannot be cancelled once they have entered the production stage. By cancelling an order before production you may still incur charges for work that has already been carried out for your order eg artwork and print screens.

COMPLAINTS PROCEDURE

In the event that we fail to meet our high standards of customer service please do not hesitate to contact us by email to info@yourschooluniform.com. We will do our very best to deal with your complaint as soon as possible and make every effort to reach a satisfactory conclusion.

SECURITY

We use Sage Pay as our payment service provider (PSP). It is our top priority to ensure that our customers’ transaction data is kept secure at all times.

Transaction & system security

All transaction information passed between our site and Sage Pay’s systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to our servers from Sage Pay are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing we pass to Sage Pay’s servers can be examined, used or modified by any third parties attempting to gain access to sensitive information. We operate within the strict standards enforced by the Payment Card Industry Data Security Standards (PCI-DSS) compliance procedures.

PRIVACY POLICY

We take the privacy of our users seriously. Our privacy policy governs the way in which we process any personal information that you provide to us. If we decide to change our privacy policy for the Website, we will post those changes here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.

Who we are

This privacy policy relates to YourSchoolUniform.com Ltd, company registration number: 05135793 registered in England and Wales.

What information do we collect about you?

We collect information about you when you:

Personal information we collect includes but is not limited to: your name, address, email address, delivery address(es) for your orders, telephone number and your product selection and actions on our website.

Website usage information is collected using cookies.  Cookie policy

Why do we collect this information about you?

We collect and use your information:

Sending you marketing information

We may use your information to:
Remind you to order uniform, inform you of final dates for ordering uniform where you have previously ordered and to advise you of changes to uniform for your schools.
You have the right to opt out of receiving communication of this type.

Where you have agreed, we may use your information to:

Where we store your data

Your personal data is stored in our website and company systems.

How long we keep your data for

The personal information you provide to us will be retained only for as long as necessary to fulfil the purposes for which the information was collected or as required by law.

 Do we share your data?

 For the purpose of providing our services and products to you we may share your personally identifiable information with:

How can I correct or access the information about me?

We want to make sure that your personal information is accurate and up to date.

If you would like to correct, remove or a copy of some or all of your personal information, please email or write to us at the following address.
dataprotection@yourschooluniform.com

Data Protection Officer
YourSchoolUniform.com Ltd
Hubaco House
Railway View
Coney Green Road
Clay Cross
Chesterfield
S45 9HZ

 Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page.

Who is the Controller?

The Data Controller is YourSchoolUniform.com Ltd, Hubaco House, Railway View, Coney Green Road, Clay Cross, Chesterfield, S45 9HZ | Tel: +44(0)1773 833300 | email: dataprotection@yourchooluniform.com

More information about Data Protection and your rights under the GDPR are available at: www. https://ico.org.uk/

Complaints

 You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) https://ico.org.uk/if you feel that there is a problem with the way we are handling your personal data.

USE OF WEBSITE CONTENT

Please do not use the Website in any way that may infringe the intellectual property rights contained in the Website without our express permission (although you may download and print out pages from the Website for the sole purpose of viewing for your own personal information). Any rights not expressly granted in these Terms and Conditions are reserved by us.

LIMITATION OF LIABILITY

In respect of any cause of action or claim (including any action under any tort (including negligence), for breach of contract, for misrepresentation (other than fraudulent misrepresentation), for intellectual property infringement, under any statute or otherwise) arising out of or in connection with any purchase of School Uniform items made from us (whether through this Website or otherwise), with any loss or damage to any purchased School Uniform items in transit, with any use of this Website or otherwise: (i) we shall (if and to the extent that the cause of action relates to any or all of the School Uniform items purchased) repair or supply the items in question
again or refund the amount paid by you in respect of the items in question; and (ii) save in respect of liability for death or personal injury due to negligence, liability for fraud or fraudulent misrepresentation or for any other liability that cannot be in any way excluded or limited at law:

Save in respect of liability for death or personal injury due to negligence, liability for fraud or fraudulent misrepresentation or for any other liability that cannot be in any way excluded or limited at law, we shall not be liable to you for any of the following, whether arising from any cause of action or claim arising out of or in connection with any purchase of School Uniform items made from us (whether through this Website or otherwise), with any loss or damage to any purchased School Uniform items in transit, with any use of the Website or otherwise (including under any tort (including negligence), for breach of contract, for misrepresentation (other than
fraudulent misrepresentation), for intellectual property infringement, under any statute or otherwise):

Nothing in these Terms and Conditions shall exclude or limit our duties and liabilities under any applicable legislation or any conduct of business rules which we are bound to comply with. Except as expressly provided in these Terms and Conditions we exclude all representations, conditions and warranties whether express or implied (by statute or otherwise) to the fullest extent permitted by law.

LAW AND JURISDICTION

These Terms and Conditions will be governed by and construed in accordance with the laws of England and Wales.  Disputes arising in relation to this Website shall be subject to the exclusive jurisdiction of the courts of England and Wales. If any provision of these Terms and Conditions are found to be invalid or unenforceable by a court, it will be severed from the rest of these Terms and Conditions which shall remain unaffected.

ENTIRE AGREEMENT

These Terms and Conditions represent the entire agreement and understanding between you and us relating to any purchase of School Uniform items made from us and any use of this website and supersede all other statements, representations or warranties (whether written, made by email or oral) made by you and us in respect thereof. Nothing in these Terms and Conditions shall affect the liability of either party in respect of any misrepresentation, warranty or condition that it makes fraudulently.

FORCE MAJEURE

We shall not be liable to you for any delay in, or failure of, performance of our obligations under these Terms and Conditions arising from any cause beyond our reasonable control including any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion, failure in information technology or telecommunications services, failure of a third party (including failure to supply data) and industrial action.

DISCLAIMER OF CONTENT

Whilst we have taken all reasonable steps to ensure the accuracy and completeness of the information on this Website it is provided on an “as is” basis and we give no warranty and make no representation regarding the accuracy or completeness of the content of this Website. Further, no warranty is given that this Website shall be available on an uninterrupted basis, and no liability can be accepted in respect of losses or damages arising out of such unavailability.

Access to and use of this Website is at the user’s own risk and we do not warrant that the use of this Website or any material downloaded from it will not cause damage to any property, including but not limited to loss of data or computer virus infection. We accept no liability for viruses. You are recommended to take all appropriate safeguards before downloading information or images from this Website.

The information contained in this Website has not been written to meet your individual requirements and it is your sole responsibility to satisfy yourself prior to ordering any products from us that they are suitable for your purposes. Orders will be subject to our Terms and Conditions. Any advice given on this Website is for guidance purposes only. Any such advice should not be relied upon or used as a substitute for legal or other professional advice on your specific requirements.

OWNED AND OPERATED BY

This is the Your School Uniform website (http://www.yourschooluniform.com) which is owned, operated and maintained by Yourschooluniform.com Limited (“we”, “us” and “our”). We are registered in England and Wales under company number 05135793 and our registered office is at Hubaco House, Railway View, Coney Green Road, Clay Cross, Chesterfield, S45 9HZ.

YSU Halloween Competition Terms and Conditions

Terms and conditions: The Promoter of this offer is YourSchoolUniform.com, Hubaco House, Railway View, Clay Cross, Chesterfield S45 9FR. Start date: 23rd October 2021, end date: 2nd November 2021.

This competition is available to those wishing to enter their carved pumpkin pictures. In order to enter into this competition, you must send an image to marketing@yourschooluniform.com. No other form of entry will be permitted. By sending a picture, the user agrees to enter the subsequent competition for a prize bundle. The bundles are made up of 3 prizes, including 1st, 2nd, 3rd place. Prizes may vary to those shown in the picture. The promoter is not liable for any issues that may occur once the prize has been arranged.

The winner will respect and comply with the YourSchoolUniform correspondent at all times to organise the collection/delivery of the prize. The prize cannot be exchanged and no cash alternative will be made available. The Promoter reserves the right to substitute the prize for one of equal or greater value should the need arise. The prize shall not be sold, assigned, transferred, or the benefit granted to any person other than the winner without the Promoter’s explicit, written consent. The Promoter will not be liable if the prize cannot be taken by the winner for any reason. The Promoter’s decisions are final and no correspondence will be entered into. The winner will be contacted by phone or email after the competition close date. Reasonable effort will be made to contact the winner, however failure to communicate the win by Friday 12th November will close the competition or result in another winner being chosen.

These offers are open to UK residents only, excluding employees of the Promoter, their families or agents. Entries must not be sent in through agents or third parties.

The Promoter reserves the right to withdraw or amend the offer as necessary due to circumstances outside its reasonable control. The Promoter further reserves the right to declare void any entry in the event of actual fraud in its sole opinion. The Promoter reserves the right to verify all entries and to refuse to award the prize or to withdraw the prize where there are reasonable grounds to believe there has been a breach of these terms and conditions, or any instructions forming part of this promotion or otherwise, where a participant has gained an unfair advantage in participating in the promotion.

By making an entry as part of this promotion, all entrants are deemed to have accepted and be bound by these terms and conditions and consent to the transfer of their personal data to the Promoter for the administration of this offer and for any other purposes compliant with the General Data Protection Regulation 2018, including adding the entrants to a marketing database managed and protected by YourSchoolUniform.com to receive communications from the Hubaco brands. Entrants will be able to unsubscribe from this database at any time. This data will not be shared with any third parties except as far as necessary to arrange the prize. All entry instructions form part of these terms and conditions. Other than for death or personal injury arising from the negligence of the Promoter, so far is permitted by the law, the Promoter hereby excludes all liability for any loss, damage, cost and expense, whether direct or indirect, howsoever caused in connection with the offer or any aspect of the reward. This offer shall be governed by English law and the courts of England shall have exclusive jurisdiction in relation to any disputes arising wherefrom. Entrants are advised to save or print these terms and conditions.