After a short break we re-opened on 20th April and are managing with limited staff and social distancing measures in place.
We have all had to adapt very quickly to the current situation with Covid-19, at the present time we are facing another a lengthened lock down, no clarity as to how and when restrictions will be lifted and uncertainty as to when schools will re-open.
During these uncertain times it is difficult (impossible!) to plan so this is how we are currently operating in what we believe are the best interests of our employees, customers and the business.
We are doing our best to answer emails and dispatch orders with limited staffing and social distancing measures in place.Â Weâ€™re aiming to provide the best service we can but please bear with us if it takes longer than usual to get back to you.
We are unable to answer phone calls from parents as the staff we have working are doing several jobs including dispatching orders, please check the FAQ sectionÂ of our website which has answers to many common questions. You can also check the progress of your orderÂ on our website. If you do need to contact us please email using email@example.com.
Due to current circumstances affecting the schoolwear industry as a whole, not just YourSchoolUniform, we are doing our best to manage the resulting longer lead times, so please so take this into account when you do need to order.
Orders are usually sent by Royal Mail, the time taken to deliver parcels at present is longer than normal due to the volume of mail being handled by Royal Mail, so please bear this in mind when you receive a notification that your order has been dispatched.
We are reviewing matters on a daily / weekly basis so please keep checking this page for the latest information.
Take care, stay safe and letâ€™s all look after each other the best way we can.