Important Covid-19 Update
6th January 2021
Just to confirm that following the start of the new lockdown we are remaining open. We are available to contact by telephone and email and are processing and despatching orders as normal.
4th January 2021
With the rapid spread of the new variant of Covid 19 over the last 2-3 weeks, we are taking a couple of days to review our policies and procedures for staff who work from our head office and warehouse and prepare the building for their return to work after the Christmas closure. We already have robust procedures in place but want to make sure we remain well prepared for the new phase of the virus.
As a result customer services and the warehouse will be operating from wednesday 6th January. Please allow a little extra time for us to reply to any emails, orders will be despatched from wednesday 6th rather than monday 4th.
Thank you for your understanding and we wish you a happy and healthy 2021.
We will be closing for Christmas on Friday 18th December at 5pm and will re-open on Monday 4th January 2021.
Despatch dates provided when placing orders have been amended to reflect our 2 week closure.
It has been a challenging year for all of us in so many different ways. We’d like to wish everyone a Merry Christmas and a much better 2021!
November 2020 – Covid-19 Update
We remain open for business during the second lockdown period and are here to help and support our customers. There is no change to our opening hours and our warehouse and customer services teams are working as â€˜normalâ€™. We have more office staff working remotely so please bear with us if we take a little longer than weâ€™d like to respond.
We are following current government guidance to ensure we have a Covid secure workplace for those employees who are unable to work from home.
We have been in touch with our suppliers and they will also be staying open. For those customers who have orders with us, these are being processed as normal and will be delivered to you as soon as they are ready. Whilst we don’t anticipate any delays some things are out of our control and the current situation may change. We do however expect delivery services to be busier than usual so please allow extra time, once your order has been despatched, for it to arrive with you.
Take care and thank you for your understanding.